Beginners’ Patterns: Coaching with Empathy, Patience and Respect

Beginners’ Patterns: Coaching with Empathy, Patience and Respect
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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)

Beginners’ Patterns are generally ineffective for delivery, but excellent for learning, and building a foundation for far more effective ones. Leapfrogging the beginners’ patterns for evolved ones is rarely effective for building a sustainable capability....

Helping Roles: The Consultant

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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)

The Consultant role is one of exerting influence to change the what of operations, limited to areas where you have been asked to help. Gaining the sponsorship to fix the right problem is important, as is gaining the credibility needed for influence. This is a...

Helping Roles: The Contractor

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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)

The role of a Contractor is to provide extra skilled capacity at short notice. The change you bring is to tidy up how the work is done, chiefly by example. Proactively expanding beyond that is a direct route to frustration and broken client relationships. This is a...

Contractors and Consultants and Coaches (Oh My!)

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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
Follow me

Latest posts by Martin Burns (see all)

Contractors, Consultants and Coaches are often interchangeably used terms for externally provided people who help, and in some languages, the terms aren’t differentiated at all. However, they are different skillsets, involving a progressively changing focus of...