Anger is Inevitable in Improvement: Work With It

Anger is Inevitable in Improvement: Work With It
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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)

When we’re working through improvement cycles, we’re exposing ourselves to all the pain of the current state, and it’s easy to get stuck there, in a tar-pit of negativity, anger and pain. Handled — and more significantly, timed — right though, and...

UCD Lessons for Agile

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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
Follow me

Latest posts by Martin Burns (see all)

It’s probably safe to say that many of the best early web-people were first exposed to Agile-like methods via the iterative discipline that is User Centred Design. So it seems useful to look at how well UCD has fared, and whether it’s suffered the same...
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