Visual Quotes Gallery
A selection of significant quotes from people who have influenced me. Feel free to take and use the images.
Deming on Merit Ratings
The idea of a merit rating is alluring.
The sound of the words captivates the imagination: pay for what you get; get what you pay for; motivate people to do their best, for their own good.
The effect is exactly the opposite of what the words promise.
W Edwards Deming
Deming on Training
Money and time spent for training will be ineffective unless inhibitors to good work are removed.
W Edwards Deming
Deming on Method
Hopes without a method to achieve them will remain hopes
W Edwards Deming
Deming on Merit Systems
The merit rating rewards people that conform to the system. It does not reward attempts to improve the system. Don’t rock the boat.
Everyone propels himself forward, or tries to, for his own good, on his own life preserver.
The organization is the loser.
W Edwards Deming
It is not enough to do your best; you must know what to do and then do your best.
W Edwards Deming
Deming on Quality Inspection
Our system of make and inspect, if applied to making toast, would be expressed as “You burn, I’ll scrape”
W Edwards Deming
Deming on Joy
People are entitled to joy in work
W Edwards Deming
Be Vulnerable
Hold Trust
And Express Appreciation
Jean Tabaka
Meadows on Feedback Loops
Missing feedback is one of the most common causes of system malfunction. Adding or restoring information can be a powerful intervention,
Being physically near one another does not make a group a team, nor does reporting to the same boss.
What makes a team is task or emotional interdependence.
Kotter on Vision
If you can’t communicate the vision to someone in 5 minutes or less, and get a reaction that signifies both understanding and interest, you are not done.
John Kotter
