Empathetic Coaching

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Martin Burns

Services Director at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)

As a community, we claim to value people, yet our practise often conflicts with this. We need to be far better at being empathetic and showing it in our actions as well as our words. So often, people in our community – from a right and proper instinct and...

Beginners’ Patterns: Coaching with Empathy, Patience and Respect

Beginners’ Patterns: Coaching with Empathy, Patience and Respect
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Martin Burns

Services Director at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
Follow me

Latest posts by Martin Burns (see all)

Beginners’ Patterns are generally ineffective for delivery, but excellent for learning, and building a foundation for far more effective ones. Leapfrogging the beginners’ patterns for evolved ones is rarely effective for building a sustainable capability....