Deming on Firefighting

Deming on Firefighting
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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
Putting out fires is not improvement. Finding a point out of control, finding the special cause and removing it, is only putting the process back to where it was in the first place. It is not improvement of the process. W Edwards Deming One of the problems that besets...

Tools and Agility

Tools and Agility
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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
Do you need a tool to be agile? Or is the process more important? Cross Post from the Agile and Lean Software Development Linkedin Group. I’ve used tools in my traditional delivery days (I’m recovering nicely, thankyou) and in Lean/Agile days. I’ve...

Helping Roles: The Contractor

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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
The role of a Contractor is to provide extra skilled capacity at short notice. The change you bring is to tidy up how the work is done, chiefly by example. Proactively expanding beyond that is a direct route to frustration and broken client relationships. This is a...

Contractors and Consultants and Coaches (Oh My!)

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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
Contractors, Consultants and Coaches are often interchangeably used terms for externally provided people who help, and in some languages, the terms aren’t differentiated at all. However, they are different skillsets, involving a progressively changing focus of...

Burns’ Corollary to McGregor’s Theory of X & Y

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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
I had this as my mail signature for a long time. It’s too long to fit in a tweet, so, blogged. McGregor’s Theory of X: People are lazy and need close monitoring & tough carrot/stick management to make them work. McGregor’s Theory of Y: People are...

Your First Improvement Problem: Finding Time for Improvement

Your First Improvement Problem: Finding Time for Improvement
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EMEA Director, Digital Advisory & Consulting Services at HCL Enterprise Studio
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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Latest posts by Martin Burns (see all)
It’s too easy to push back on improvement opportunities by claiming that you don’t have time. When you say that, you have instantly identified your first improvement opportunity. One of my colleagues sent me this on Friday, and it’s such neat...