Processes fraught with randomness and chaos tend to lead us to incorrect conclusions about what is real, what is possible and what is not.

Liker & Meier – The Toyota Way Fieldbook

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Martin Burns

Transformation Consultant at CA Inc (formerly Rally)
Previously: Leader of software delivery portfolios in large scale orgs.
Specialism: Transforming complex delivery organisations to be more Lean/Agile.
Mindset: Continuous Improvement Obsessive
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CC BY-NC-SA 4.0 The Impact of Process Chaos by Martin Burns is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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